Running into issues?
When saving tracks to your device, you may see a notification that says, "Something went wrong", here are a few possible causes and solutions:
- Check that the default folder you've selected has not been renamed.
- Check that the default folder you've selected has not been deleted.
- Ensure that you have not selected an SD card as your default saving location, and that your SD card was removed.
- Ensure that the Dolby On app cache for external storage info was not cleared on your device's setting.